Terms & Conditions
1.1 Who we are and scope
These Terms govern use of 3pointprints.com, operated by [confirmed legal operator], trading as 3Point Prints ("we," "us," or "our"). We are a student-run 3D printing business selling fidgets and other printed products and accepting custom-print requests. Purchases are also subject to our Terms of Sale, Return, Refund & Cancellation Policy, and Shipping & Delivery Policy. Our Privacy and Cookie Policies describe data handling.
1.2 Eligibility and accounts
Orders placed by minors must be completed by a parent or legal guardian, who assumes responsibility for the purchase. Everyone is welcome to use and enjoy the site, and we do not knowingly collect personal information from children under 13; contact us if you believe a child has submitted such information. Do not submit personal information about a child through reviews, photos, chat, or custom-print requests.
Use accurate account and order information. Email verification is required for account access. Keep your sign-in details confidential and contact us if you suspect unauthorized access. You are responsible for activity you authorize, but these Terms do not remove statutory protections for unauthorized transactions.
1.3 Acceptable use
Do not misuse the site, attempt unauthorized access, disrupt services, submit fraudulent orders, harass others, or upload unlawful or infringing content. We may restrict accounts for misuse, subject to applicable law and obligations on existing orders.
1.4 Intellectual property and uploaded content
Our branding, website content, and original designs are protected by applicable intellectual property law. Buying a physical product does not transfer rights to copy or commercially reproduce its design.
You retain rights in files, photographs, and other content you submit. You grant us the permission reasonably necessary to process a custom-print request, manufacture your authorized order, or display a review you submit for publication. You confirm you own the content or have permission for these uses. Do not upload third-party designs unless their license allows the requested printing and commercial service.
Public reviews may display their associated name, rating, text, and photo. Avoid faces of children, addresses, shipping labels, or other private information. We may remove unlawful, abusive, privacy-invasive, or irrelevant submissions. We do not condition incentives on a positive review or suppress reviews solely because they are negative.
1.5 Automated assistance and third-party services
Automated or AI-assisted answers may be incomplete or inaccurate. They are not medical, legal, or professional advice and do not confirm an order, price, custom quote, refund, or production commitment. A team member must approve business decisions. Do not put sensitive personal information in chat or uploaded files.
Third-party services and linked sites have their own terms. We remain responsible for obligations that applicable law places on us as the seller.
1.6 Availability and liability
We aim to keep the site accurate and available but cannot guarantee uninterrupted access. To the extent allowed by law, we are not liable for indirect losses arising from site use. Nothing excludes liability that cannot lawfully be excluded, including applicable product liability, fraud, willful misconduct, or non-waivable consumer rights. No clause in these Terms replaces statutory warranties or rights.
1.7 Law, changes, and contact
These Terms are governed by applicable US federal law and the laws of [State], without depriving consumers of mandatory protections applicable to them. We will publish updated Terms with a new effective date. Changes do not retroactively reduce rights on existing purchases. Questions: 3pointprints33@gmail.com.
Terms of Sale
4.1 Orders, prices, and payment
Sales and shipping are offered within the United States. Product availability, selected colors/designs, and prices are shown at checkout. Prices are in US dollars. Applicable shipping charges and sales tax are displayed before payment.
Payment is processed by Stripe. A receipt acknowledges the transaction; it does not guarantee we can fulfill an unavailable or unprintable item. If an order cannot be fulfilled, we will contact you to agree on a change or provide a refund for the unfulfilled purchase. We will not charge an increased price or substitute an item without your agreement.
If a material listing or pricing error affects your order, we will explain it and offer correction with your approval or cancellation and refund. This does not limit mandatory consumer protections.
4.2 Custom printing
Custom requests are subject to review of printability, material, dimensions, quantity, and your rights to the submitted design. A request or automated estimate is not an accepted quote. Production begins after required approval and payment arrangements are confirmed.
You must identify critical dimensions and intended use before approval. FDM printing has tolerances and surface variations; we will agree on requirements we can meet rather than promise injection-molded precision. Do not order parts for safety-critical, food-contact, medical, or load-bearing uses without explicit written agreement and appropriate validation.
Custom prints are not eligible for change-of-mind refunds once produced. This does not exclude remedies for defects, nonconforming goods, or failures covered by law.
4.3 Cancellation and returns
The cancellation and return rules below apply. The terms displayed and agreed at the time of purchase govern that purchase, subject to mandatory law.
Product Safety & Sensory Disclaimers
7.1 Not medical treatment
Our fidgets and sensory products are consumer products, not medical devices or psychological treatments. We do not claim they diagnose, treat, cure, or prevent any condition, disability, ADHD, autism, or anxiety. Individual experiences vary; improved focus, comfort, or calming is not guaranteed. For medical or therapeutic questions, consult a qualified professional.
7.2 Small parts and supervision
WARNING: CHOKING HAZARD. Products may contain small parts, moving joints, or pieces that can detach or break. Not for children under three. Keep products and broken pieces away from pets. Follow each product's specific age guidance and warnings. Adult supervision may be appropriate for older children depending on the product and the child's needs. Do not chew, bite, or place products in the mouth unless a product is expressly designed and validated for that use.
This general warning is not a substitute for product-specific age grading or legally required safety testing and labeling. [Review all products and their packaging before adopting this statement.]
7.3 Printed materials and care
Products are made using fused deposition modeling (FDM). Visible layer lines and minor surface, color, and dimensional variation are normal characteristics. Color photographs may differ from the physical item because of screens and filament batches. Material traits such as clarity and multicolor appearance may vary by geometry and lighting.
Excessive force can damage moving joints. Some materials, including PLA, can soften or deform in high heat, such as a hot car. Keep away from flames and high temperatures. Follow the item's actual material-specific care instructions; do not assume dishwasher, food-contact, outdoor, or heat resistance.
7.4 Inspect and stop use if damaged
Inspect before use. Stop using an item if it cracks, breaks, develops sharp edges, or releases loose pieces. Contact us about defects or safety concerns. Never use an ordinary fidget or custom print for safety-critical purposes without appropriate validation.
7.5 Rights remain protected
These notices explain intended use and reasonable care. They do not waive liability for an unsafe or defective product, eliminate applicable warranties, or remove any mandatory consumer rights.